Protect your investment. Simplify your life.

Designed with your busy practice in mind, DEXIS™ Complete Universal Protection Plans can provide you the peace of mind that your latest major investment is protected so you can continue to provide the care your patients expect.

One call. One contract. Multiple options.

Minimize the paperwork and focus on patient care with one contract, and one number to call. DEXIS Complete Universal Protection Plans improve your productivity and efficiency, while also maximizing your DEXIS equipment.

One Contract

All your DEXIS imaging equipment service protection plans will be rolled into one contract with one renewal date even when you add more equipment.

Personalized Service

One number to call for all DEXIS imaging brands and a DEXIS Imaging Account Manager dedicated to creating customized solutions tailored to your growing practice, and helping reduce administrative work for your staff.

Protection Plan Coverage

Personalize your protection plan by selecting between our Premier, Essential, and Core options within Intraoral Imaging, Extraoral Imaging, and Handheld X-ray Systems for all your DEXIS Brands.

Choose your coverage

With three levels of coverage to choose from, your DEXIS Complete Universal Protection Plan can be easily customized to your needs and goals based on the product you purchased.

Sensor SLA Offering Summary

Core, Essential and Premier coverage are available for DEXIS digital sensors and cameras.

Sensor Coverage	Core	Essential	Premier
Live Online Remote Assistance	✔	✔	✔
Replacement Deductible	✔
No-charge Equipment Replacement		✔	✔
Expedited Equipment Replacement			✔
Proactive Servicing with DEXIS Connect Pro			✔

Note: All new sensor purchases comme with (1) year of manufacturer's (equivalent of Premier SLA)

Handheld SLA Offering Summary

Essential and Premier coverage are available for DEXIS Handheld X-ray Systems.

Handheld X-ray Coverage	Core	Essential	Premier
Live Online Remote Assistance	Not available	✔	✔
No-charge Equipment Repair			✔
No-charge Rental Unit During Repair¹		Additional Fee	✔
Expedited Equipment Shipment			✔
Annual Maintenance & Calibration			✔

¹Failure to return units after completion of repair will result in the customer purchasing the rental unit at the retail price.

IOS SLA Offering Summary

Core, Essential and Premier coverage are available for DEXIS Intraoral scannings.

IOS Coverage	Core¹	Essential	Premier
Live, online remote assistance	✔	✔	✔
Replacement Deductible	✔
No-charge Equipment Replacement²		✔	✔
Expedited Equipment Replacement			✔
Proactive Servicing with DEXIS Connect Pro			✔
Premier Tier Subscription for DEXIS IS Cloud			✔

Note: All new IOS purchases come with (1) year of manufacturer’s warranty (equivalent of Premier SLA) starting April 2025
¹IOS Core plans may only have one device/plan
²1 replacement per year, including replacements due to accidental damage or drops, is included. Additional replacements due to known user error require payment of the $3,995 replacement deductible

OP 3D SLA Offering Summary

Core, Essential and Premier coverage are available for DEXIS 2D and 3D Extraoral Imaging Systems.

Extraoral Coverage	Core / Parts-Only	Essential	Premier
Live Online remote Assistance	✔	✔	✔
Replacement Parts	✔	✔	✔
Repair Labor		✔	✔
Proactive Servicing with DEXIS Connect Pro			✔
Annual Maintenance & Calibration			✔
DTX Studio Clinic SLA			✔

Note: All new OP 3D purchases come with (5) year of manufacturer's warranty (equivalent of Parts-Only SLA with DEXIS Connect Pro added)

i-CAT SLA Offering Summary

Core, Essential and Premier coverage are available for DEXIS 2D and 3D Extraoral Imaging Systems.

Extraoral Coverage	Core	Essential	Premier
Live Online Remote Assistance	✔	✔	✔
Replacement Parts	✔	✔	✔
Repair Labor		✔	✔
Proactive Servicing through DEXIS Connect Pro			✔
Annual Maintenance & Calibration		✔	✔
DTX Studio Cinic SLA			✔

Note: All new i-CAT purchases comme with (5) years of manufacturer's warranty (equivalent of Parts-Only SLA with DEXIS Connect Pro added)

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Terms and Conditions

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